PAYMENT
50% deposit required within 12hrs for confirmation of reservation.
Balance payable 14 days prior to arrival - or 100% payable when booking is made 14days prior to arrival.
Payment can be made by credit card or EFT.
Cash & Cheques are not accepted at the lodge.
CHILD POLICY
Children <12yrs can be accommodated with adults in all rooms except main lodge rooms.
R1000/child/night if sharing with 2 full paying adults. Children <2yrs no charge.
Children <6yrs not allowed on the scheduled game drives or in the restaurant during dinner time. Private game drives can be arranged @R800/drive. In room dining arrangements can be made at a service fee of R250/sitting. Baby sitting services are provided @R120/hour.
CANCELLATION POLICY
For a 100% refund guest must cancel 14 full days before check in.
For a 50% refund guest must cancel 7 full days before check in.
If guest cancels less than 7 days before check in or decides to leave early after check in, no refund will be payable.
All no shows are charged in full.
5% Surcharge on all reservation amendments & refunds.
SPA BOOKINGS:You are requested to cancel at least 6 hours prior to your scheduled appointment time. Should you fail to do so the full treatment cost will be charged.
GENERAL
Minimum stays are applicable over public holidays, weekends & peak periods.
Rates are quoted per person per night, in South African rand (ZAR) and are subject to change.
Tariffs are inclusive of 15% VAT.